Account
Contact us if you cannot sign in with Apple, Google, or email, or if your profile data is not displayed correctly.
Help center
UrbexMania Support
Tell us what happened and we will help with account access, purchases, routes, rewards, or a technical issue.
Purchases and rewards
Include the product name, purchase date, platform, and transaction screenshot. Never send payment card details.
Routes and location
Describe the route status, device model, app version, and what happened before the problem appeared.
Contact support
Send a detailed description and screenshots to our support email. We reply as soon as possible.
support@urbexmania.pro →